FixAm 9ja Artisan marketplace operated by ObaX Innovations Limited (RC 9718547) Join as Artisan

Help guide

How to use FixAm 9ja.

A simple guide for finding artisans, sending quote requests, joining as an artisan, completing verification, and managing jobs.

01

Customers

  1. Select your state and LGA/Area Council.
  2. Choose the service you need.
  3. Open an artisan profile and request a quote.
  4. Add job details, urgency, location, and photos or videos.
  5. Track your request from your account dashboard.
  6. When the job is complete, leave an honest review.
02

Artisans

  1. Create an artisan profile with your service, state, LGA/Area Council, and town or neighbourhood.
  2. Add your Nigerian phone number, email, experience, and work summary.
  3. Upload portfolio photos or videos.
  4. Complete NIN and selfie/liveness checks when requested.
  5. Compare artisan plans and choose the option that fits your business.
  6. Open quote leads from your account dashboard.
  7. Accept, mark contacted, or decline each customer request.
03

Trust and safety

  1. Agree scope, price, and timing before work starts.
  2. Use platform reviews to judge quality and professionalism.
  3. Do not upload private or unrelated media.
  4. Report suspicious accounts or unsafe behaviour.
  5. FixAm 9ja may suspend accounts that break marketplace rules.

Frequently asked questions

Common questions

Do customers need to create an account before requesting a quote?

Customers can send a quote request from the marketplace. An account helps them track quote requests, attached media, job status, and reviews.

Why does an artisan need NIN and liveness verification?

Identity verification helps protect customers and improves trust. Passing verification can add a verified identity badge to the artisan profile.

Can artisans upload proof of work?

Yes. Artisans can upload portfolio images and videos from their account dashboard after claiming or creating their profile.

Who controls customer reviews?

Reviews are customer-led. Admin does not change honest reviews, but may remove fake, abusive, threatening, or private-information content.

What happens when an artisan accepts a quote lead?

The quote status updates so the artisan can follow up with the customer. Customers can later mark the job completed or review the artisan.